Quality assurance
Our domestic as well as our international production sites are committed to offering our customers nothing but the highest quality level. All our activities from application engineering to design and production including comprehensive customer service are based on the following international quality standards:
- Quality assurance system to DIN EN ISO 9001:2000
- Environmental protection to DIN EN ISO 14001:2004 and
- Industrial safety to OHSAS 18001:2007
We must first determine whether the customer's requirements or ideas can be translated into a product that will not only meet the design criteria but will also provide a good service life.
When the requirements have been clearly defined, the desired quality level is established in collaboration with the relevant departments and incorporated in the drawings, production plans, testing instructions etc.; this also includes packing, delivery and after sales service.
An effective quality control procedure monitors and ensures the quality of the product. Based on drawings, testing plans, etc. a basis check is carried out on the parts by the operators of the machinery within their responsibility. Moreover, members of the Quality Assurance Department carry out systematic random checks.
There is 100% inspection of all of the production processes affecting the functioning of the product.
Material testing, i.e. the determination of mechanical properties, full analyses, structural tests, ultrasonic tests and crack tests, guarantees uniform material quality.
Should any deviations be found during quality checks, the quality assurance system prevents such defective parts from remaining in the manufacturing process.
Upon completion, every large-diameter bearing is subjected to a functional and dimensional check.
Regular computerised monitoring of the measuring equipment ensures that during the entire manufacturing and quality assurance processes, only inspected or calibrated measuring units are used.
We expect our supplier to attach the same importance to the quality of their products as we do to ours. The “goods inward” inspection is supplemented by regular system audits of all of our suppliers. This ensures that subcontracts are granted only to those companies who have proven the quality of their products and their ability to deliver to schedule.
Internal audits in our company guarantee the quality of the manufacturing process and the functional safety of the quality assurance system. The information which these audits obtain and the data on quality which are generally stored on computer make for effective quality control.
The increasing requirements are met in our company by regular in-house training of our staff. This also serves to make our employees aware of the important contribution each individual has to make to the standard of quality.